MissDomo FAQ

Welcome to the MissDomo FAQ page! Here you will find answers to the most common questions about our products, shipping, returns, and more.

1. What products does MissDomo offer?

MissDomo offers a curated collection of women’s clothing and accessories designed to bring you the perfect blend of style, comfort and quality. Our range includes apparel, fashion accessories and seasonal styles that match modern trends.

2. Where is MissDomo located?

We operate from 17 Rushton Terrace, Bradford, BD3 8PY, England, UK. All orders are processed and handled from our UK location.

3. Do you offer free shipping?

Yes, MissDomo offers free shipping on all orders. There are no minimum purchase requirements and no additional delivery fees.

4. How long does shipping take?

Once your order has been processed, delivery typically takes around 5-9 business days. You will receive a confirmation email with tracking information once your order is dispatched.

5. Do you ship internationally?

At this time, we ship within the United Kingdom only. If international shipping becomes available in the future, we will update this page.

6. What is your return policy?

We offer a free 15-day return policy. This means you may return your item within 15 days of receiving it, as long as it is unused, in its original condition and includes all tags and packaging. Once we receive and inspect the return, we will issue your refund. Details are available in our full Return Policy.

7. How do I start a return?

To begin a return, simply contact us at support@missdomo.co.uk with your order number and reason for return. Our team will guide you through the process and provide a return label if your return is approved.

8. Can I change or cancel my order?

If you need to modify or cancel an order, please contact us as soon as possible at support@missdomo.co.uk or call +44 7344 517030. If your order has already been shipped, we may not be able to make changes, but we can still help you initiate a return after delivery.

9. What payment methods do you accept?

We accept all major debit and credit cards as well as other secure payment options supported by Shopify. All payments are processed securely and encrypted.

10. Is my personal information secure?

Yes. We take your privacy seriously and follow strict security measures to protect your data. All personal information is handled in accordance with our Privacy Policy. Payment details are processed securely through trusted third-party providers and are never stored by MissDomo.

11. How can I contact customer support?

You can reach our support team by emailing support@missdomo.co.uk or calling +44 7344 517030. We aim to reply as quickly as possible and are always happy to help.